Политика конфиденциальности

Last updated: November 21, 2025

AxisEnso operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact details including your name, address, billing address, shipping address, phone number, and email address.
Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
Account information including your username, password, security questions, preferences and settings.
Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.
From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services.
We use your personal information to provide you with the Services, including to perform our contract with you, process payments, fulfill orders, remember your preferences, send notifications related to your account, manage your account, arrange shipping, facilitate returns and exchanges, enable reviews, and create a customized shopping experience.

Marketing and Advertising.
We use your personal information to send marketing and promotional communications, and to show you online advertisements for products or services based on your activity on the Services.

Security and Fraud Prevention.
We use your personal information to authenticate your account, detect and investigate fraudulent or malicious activity, and provide a secure shopping experience.

Communicating with You.
We use your personal information to provide customer support, respond to your inquiries, and maintain our relationship with you.

Legal Reasons.
We use your personal information to comply with applicable laws, respond to legal requests, participate in legal proceedings, and enforce our terms or policies.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

With vendors and service providers who perform services on our behalf (e.g., payment processing, IT management, analytics, customer support, cloud storage, fulfillment and shipping).
With business and marketing partners to provide marketing services and advertise to you.
When you direct or consent to our disclosure to third parties, such as shipping partners or social media integrations.
With our affiliates or within our corporate group.
In connection with business transactions such as mergers or bankruptcies, or to comply with legal obligations, enforce policies, or protect our rights and the rights of others.

Third-Party Websites and Links

The Services may contain links to websites or online platforms operated by third parties. We are not responsible for the privacy or security of such sites. You should review their privacy and security policies before providing information.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction. If you believe your child has provided us with personal information, please contact us to request deletion.

Security and Retention of Your Information

We take measures to protect your personal information, but no security system is impenetrable. Information sent over the internet may not be secure in transit.
Retention depends on factors such as whether the information is needed to maintain your account, provide Services, comply with law, resolve disputes, or enforce policies.

Your Rights and Choices

Depending on where you live, you may have rights including:

Right to Access / Know
Right to Delete
Right to Correct
Right of Portability
Managing Communication Preferences (unsubscribe from promotional emails anytime)

We may need to verify your identity before processing requests. You may also authorize an agent to act on your behalf.

Complaints

If you have complaints about our handling of personal information, you may contact us. You may also have the right to appeal or contact your local data protection authority.

International Transfers

We may transfer, store, or process your personal information outside your country of residence. If transferred out of the EEA or UK, we use recognized transfer mechanisms such as Standard Contractual Clauses unless the destination is deemed adequate.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version, revise the “Last updated” date, and provide notice as required by law.